Contact Us

If you have an emergency after regular business hours, you may contact the On-Call staff for RCCG at Cell: (910) 852-9312. This number should only be used in the event of a true mental health emergency situation. Please discuss the use of the On-Call system with RCCG staff.

You Have the Right to Make a Complaint

If you are dissatisfied with a service delivered through RCCG (or any other provider), you have the right to state a complaint at any time. Before making a written complaint, we urge you to first discuss the matter with the program staff or the Program Manager and allow them an opportunity to help resolve the complaint. If this is unsuccessful, we encourage you to file a formal grievance. Information on the Grievance Process will be given to you upon admission and annually thereafter.

For complaints please contact:

Co-Owner/Chief Operating Officer/ Clinical Director – Robert Smith
robert.smith@rcconsultantgroup.com or 910-506-4018 (office); 843-400-5045 (fax)

Co-Owner/Chief Executive Officer – Chanel Smith
chanel.smith@rcconsultantgroup.com or 910-506-4018 (office); 843-400-5045 (fax)

General Inquiries and Concerns

You may also send your general inquiries, feedback, and other concerns using our contact form.