R & C Consulting Group, Inc.
NORTH CAROLINA LOCATIONS:
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Scotland County Office
1781 B South Main Street
Laurinburg, NC 28352Phone: 910-506-4018
Fax: 843-400-5045Hoke County Office
107 West Elwood Avenue
Raeford, NC 28376Phone: 910-565-3027
Fax: 843-400-5045
SOUTH CAROLINA LOCATION:
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Marlboro County Office
404 South Main Street
McColl, SC 29570Phone: 843-400-5044
Fax: 843-400-5045
Please call the South Carolina office or 910-852-9312 to schedule an appointment.
If you have an emergency after regular business hours, you may contact the On-Call staff for RCCG at Cell: (910) 852-9312. This number should only be used in the event of a true mental health emergency situation. Please discuss the use of the On-Call system with RCCG staff.
You Have the Right to Make a Complaint
If you are dissatisfied with a service delivered through RCCG (or any other provider), you have the right to state a complaint at any time. Before making a written complaint, we urge you to first discuss the matter with the program staff or the Program Manager and allow them an opportunity to help resolve the complaint. If this is unsuccessful, we encourage you to file a formal grievance. Information on the Grievance Process will be given to you upon admission and annually thereafter.
For complaints please contact:
Co-Owner/Chief Operating Officer/ Clinical Director – Robert Smith
robert.smith@rcconsultantgroup.com or 843-400-5044 (office); 843-400-5045 (fax)
Co-Owner/Chief Executive Officer – Chanel Smith
chanel.smith@rcconsultantgroup.com or 843-400-5044 (office); 843-400-5045 (fax)
General Inquiries and Concerns
You may also send your general inquiries, feedback, and other concerns using our contact form.